Certified Logistics Associate (CLA) Practice Test 2025 - Free CLA Practice Questions and Study Aid.

Internal communication primarily refers to the exchanges that occur within an organization among its employees, managers, and other stakeholders. This includes interactions among team members, discussions with supervisors, and coordination across different shifts.

In this context, communication with co-workers, supervisors, and other shifts reflects typical internal communication practices, as they all involve direct interactions among individuals who are part of the same organization, working towards common goals and objectives.

However, communication with delivery drivers is generally considered external communication because delivery drivers often work for third-party logistics providers or other companies. Engaging with them typically involves coordination of deliveries rather than the internal operational communication that characterizes the other interactions mentioned. Therefore, it does not fit the criteria for internal communication within the organization.