Certified Logistics Associate (CLA) Practice Test 2025 - Free CLA Practice Questions and Study Aid.

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In logistics, what do value-added services often include?

Only transportation discounts

Services like packing and assembly

Value-added services in logistics encompass a range of activities that enhance the overall value of products and services delivered to customers beyond the basic transportation and storage functions. Services such as packing, assembly, kitting, labeling, and customization fall into this category. These activities improve product presentation, ensure better handling, and meet specific customer requirements, ultimately leading to a more efficient supply chain and increased customer satisfaction.

By focusing on these additional services, companies can differentiate themselves from competitors and provide tailored solutions that meet particular needs, thereby fostering stronger customer relationships. This goes beyond mere cost reductions or discounts, as it emphasizes the importance of enhancing the service proposition to add more value to the logistical process.

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Basic delivery services

Cost reductions alone

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