Certified Logistics Associate (CLA) Practice Test 2026 - Free CLA Practice Questions and Study Aid.

The primary goal of order picking in a warehouse is to fulfill customer orders efficiently. This process involves selecting items from inventory based on customer orders, ensuring that the right products are picked in the correct quantities and delivered to the right location. Efficiency in order picking is crucial because it directly impacts customer satisfaction, order accuracy, and the overall productivity of the warehouse operation. Well-organized order picking processes can help minimize errors, reduce processing time, and streamline the workflow, ultimately leading to faster delivery times and better service for customers.

In contrast to fulfilling orders, retrieving items randomly from the inventory does not contribute to efficient order processing. Storing excess inventory and evaluating employee performance are not related to the core function of order picking, which is specifically aimed at meeting customer demand through accurate and timely order fulfillment.